Curated list of the top free live‑chat tools for e‑commerce websites, focusing on real‑time visitor engagement, integrations with shopping platforms, and ease of deployment.
Get targeted exposure with custom position pinning and highlighted placement.
Unlimited agents, chat history, and customizable widgets; integrates with Shopify, WooCommerce, and Magento.
Free tier includes 2 concurrent chats, mobile apps, and basic chatbot; supports Shopify and BigCommerce integrations.
Combines live chat, chatbot, and email in one; free plan allows 3 chat operators and up to 100 unique visitors per month.
Real‑time chat with offline messaging and visitor insights; free plan supports unlimited chats for a single agent.
Video recordings of visitor sessions plus live chat; free tier includes 1 operator and basic chat widget.
Modern messaging with AI bot and mobile SDK; free plan offers unlimited users and 10,000 monthly active users.
Free plan provides chat widget, real‑time monitoring, and up to 100 chats per month.
Multi‑channel chat (website, FB Messenger, WhatsApp) with a free tier for a single operator and basic integrations.
Unlimited chats, visitor tracking, and canned responses; free plan limited to 1 agent.
Live chat combined with visitor analytics; free tier includes 1 concurrent chat and basic reporting.
Simple widget with real‑time visitor monitoring; free plan supports 1 operator and unlimited chats.
Live chat with WhatsApp and Facebook integration; free plan offers 1 seat and basic chat widget.
Free community chat with live support features; integrates via JavaScript widget and supports e‑commerce platforms.
Unlimited chats, visitor tracking, and email notifications; free tier includes 1 operator and basic customization.
Combines live chat, chatbot, and email; free plan includes 3 chat operators and up to 100 unique visitors per month.
All‑in‑one help desk with live chat; free tier provides 1 agent, chat widget, and ticketing basics.
Feature‑rich chat with real‑time notifications, mobile apps, and basic chatbot; free for up to 2 concurrent chats.
Integrated with HubSpot CRM; free live chat widget, contact capture, and basic automation.
Open‑source chat platform you can host yourself; unlimited agents, full customization, and e‑commerce plugin support.