Business, Startups & Finance

Best GDPR‑compliant Ticketing Software for European Companies

Curated list of the top 30 ticketing and help‑desk solutions that meet GDPR requirements and offer European data‑center hosting.

ID: 4542
Items: 32
Total Votes: 0
Forks: 0
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Zendesk

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Cloud‑based help‑desk with GDPR‑ready data‑processing agreements and EU‑region data residency options.

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Freshdesk

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Intuitive ticketing platform with built‑in GDPR compliance, data‑processing addendum, and EU data‑center hosting.

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Jira Service Management

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Atlassian’s service‑desk solution offering GDPR‑compliant data handling, EU‑based cloud regions, and granular access controls.

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ServiceNow

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Enterprise ITSM suite with GDPR‑ready contracts, EU data residency, and extensive audit‑logging capabilities.

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OTRS

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Open‑source ticketing system with self‑hosted deployment, allowing full control over data location to meet GDPR.

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GLPI

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Free, self‑hosted ITSM tool that can be installed in EU data centres, providing full GDPR compliance through on‑premise control.

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Zoho Desk

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Multi‑channel help‑desk with GDPR‑compliant data‑processing terms and optional EU data‑center hosting.

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HappyFox

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Ticketing platform offering GDPR‑ready agreements, data‑processing addendum, and EU‑based servers.

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Kayako

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Live‑chat and ticketing suite with GDPR‑compliant data handling, EU data residency, and consent‑management tools.

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Help Scout

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Email‑centric help‑desk with GDPR‑focused privacy policy, data‑processing agreements, and EU hosting options.

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TeamSupport

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B2B help‑desk with GDPR‑ready contracts, EU data‑center hosting, and built‑in data‑subject‑request workflows.

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LiveAgent

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All‑in‑one help‑desk with GDPR‑compliant processing agreements and EU‑based cloud infrastructure.

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HubSpot Service Hub

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Customer service hub offering GDPR‑compliant data handling, EU data residency, and consent‑tracking features.

14
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Freshservice

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IT service‑management solution with GDPR‑ready terms, EU data‑center options, and automated privacy controls.

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SolarWinds Service Desk

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Cloud‑based ITSM with GDPR‑compliant data‑processing addendum and EU‑region hosting for European customers.

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ManageEngine ServiceDesk Plus

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ITIL‑aligned help‑desk offering on‑premise deployment or EU cloud, fully supporting GDPR requirements.

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SysAid

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ITSM platform with GDPR‑ready contracts, EU data‑center hosting, and built‑in data‑subject‑request automation.

18
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BMC Helix ITSM

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Enterprise service‑management suite with GDPR‑compliant processing agreements and EU cloud regions.

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Cherwell Service Management

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Flexible ITSM tool offering GDPR‑ready data‑processing addendum and EU‑based hosting options.

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TOPdesk

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Service‑management suite with GDPR‑compliant contracts, EU data‑center hosting, and strong audit trails.

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Ivanti Service Manager

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ITSM solution with GDPR‑ready agreements, EU cloud deployment, and granular privacy controls.

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Spiceworks Help Desk

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Free, web‑based ticketing system that can be self‑hosted in the EU, giving full control over personal data.

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Jitbit Help Desk

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Self‑hosted ticketing software with EU deployment options, allowing full GDPR compliance through on‑premise control.

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Kayako Classic

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Legacy help‑desk offering GDPR‑ready data‑processing terms and EU‑based hosting for European users.

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Zoho Assist

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Remote support and ticketing tool with GDPR‑compliant policies and EU data‑center hosting.

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Freshcaller (now Freshdesk Contact Center)

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Call‑center ticketing integration with GDPR‑ready agreements and EU‑hosted infrastructure.

27
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Userlike

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Live‑chat and ticketing platform with GDPR‑compliant data handling and EU data‑center options.

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HelpDeskZ

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Open‑source, self‑hosted ticketing system that can be installed on EU servers for full GDPR control.

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Kayako Fusion

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Unified customer service suite with GDPR‑ready contracts, EU data residency, and consent management.

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MantisBT

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Open‑source issue tracker that can be self‑hosted in the EU, giving complete control over personal data.

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Request Tracker (RT)

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Robust open‑source ticketing system, self‑hostable in EU data centres to satisfy GDPR obligations.

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Cleverbridge Support

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Customer support ticketing with GDPR‑compliant data‑processing addendum and EU‑based hosting.