Business, Startups & Finance

Top 20 Alternatives to 8x8 X Series in Telephony Software

8x8 X Series is a cloud‑based communications platform that combines voice, video, chat, contact‑center, and analytics for businesses of all sizes. Below is a curated list of 20 comparable telephony solutions you can evaluate as alternatives.

ID: 9503
Items: 20
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RingCentral

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Comprehensive cloud phone system with unlimited calling, video meetings, team messaging, and robust integrations for CRM and productivity tools.

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Zoom Phone

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Enterprise‑grade VoIP service built into the Zoom ecosystem, offering global calling, auto‑attendant, call queues, and seamless video meeting integration.

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Microsoft Teams Phone System

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Integrated PSTN calling within Microsoft Teams, providing call routing, voicemail, call queues, and direct integration with Office 365 apps.

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Vonage Business Communications

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Scalable cloud phone platform with voice, video, messaging, and API‑driven communications, plus a marketplace of third‑party apps.

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3CX Phone System

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On‑premise or cloud‑hosted PBX solution offering SIP trunking, video conferencing, live chat, and CRM integrations.

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Nextiva Business Phone

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All‑in‑one VoIP service with auto‑attendant, call analytics, team collaboration tools, and unlimited domestic calling.

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Cisco Webex Calling

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Enterprise cloud calling solution tightly integrated with Webex meetings, messaging, and Cisco security framework.

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Dialpad

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AI‑powered cloud phone system featuring real‑time transcription, sentiment analysis, and seamless integration with G Suite and Office 365.

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Freshcaller (Freshdesk Contact Center)

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Modern call center software with inbound/outbound routing, IVR, and built‑in analytics, part of the Freshworks suite.

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Aircall

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Cloud‑based call center platform designed for sales and support teams, offering click‑to‑dial, call routing, and CRM integrations.

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GoToConnect (formerly Jive)

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Unified communications solution with VoIP, video, chat, and contact‑center features, plus a robust API for custom workflows.

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Mitel MiCloud Connect

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Hosted PBX service delivering voice, video, and collaboration tools, with advanced call analytics and mobile app support.

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Avaya Cloud Office (formerly Avaya OneCloud)

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Enterprise‑grade cloud communications suite offering voice, video, messaging, and contact‑center capabilities with strong security.

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Grasshopper

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Virtual phone system aimed at small businesses and entrepreneurs, featuring call forwarding, voicemail transcription, and custom greetings.

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Phone.com

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Flexible VoIP service with pay‑as‑you‑go plans, virtual numbers, call forwarding, and integrated texting.

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Ooma Office

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Small‑business cloud phone system offering a simple setup, auto‑attendant, call recording, and mobile app support.

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Talkdesk

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Cloud contact‑center platform with AI‑driven routing, omnichannel support, and extensive analytics for high‑volume operations.

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Five9

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Enterprise contact‑center solution featuring predictive dialing, AI routing, and deep CRM integrations.

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Genesys Cloud CX

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Comprehensive CX platform delivering voice, chat, email, and social support with AI‑powered routing and workforce management.

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Twilio Flex

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Programmable contact‑center platform that lets you build a fully customized telephony experience using Twilio's APIs.