Autotask PSA is a widely‑used professional services automation platform for MSPs, offering ticketing, billing, project management, and reporting. Below is a curated list of 20 alternative solutions that provide comparable PSA, ticketing, RMM, or ITSM capabilities for managed service providers.
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Comprehensive PSA with ticketing, quoting, project management, and integrated RMM for MSPs.
All‑in‑one business management suite combining PSA, RMM, and professional services tools.
Unified PSA + RMM solution with ticketing, time tracking, and remote monitoring for small‑to‑mid‑size MSPs.
PSA layer built on top of N-able RMM, delivering ticketing, quoting, and reporting.
ITIL‑aligned service desk with asset management, ticketing, and basic PSA capabilities.
Cloud‑based ITSM solution offering ticketing, change management, and simple PSA functions.
Free ticketing system with basic reporting; integrates with third‑party PSA tools.
Enterprise‑grade ITSM/PSA platform offering workflow automation, ticketing, and analytics.
Highly configurable ITSM solution with PSA extensions for ticketing, reporting, and billing.
ITSM platform that includes PSA capabilities such as project tracking and financials.
AI‑enhanced ITSM suite with integrated service desk, change management, and PSA features.
Customer support platform with ticketing, automation, and marketplace apps for PSA integration.
Cloud‑based ITSM tool offering ticketing, asset management, and optional PSA add‑ons.
Enterprise service management suite with PSA modules for project, time, and expense tracking.