LiveAgent is an all‑in‑one help‑desk and live‑chat platform that also offers call‑center capabilities. Looking for other solutions that provide robust ticketing, omnichannel support, and advanced call‑center features? Below are 20 popular alternatives to consider.
Get targeted exposure with custom position pinning and highlighted placement.
Scalable help‑desk with omnichannel routing, AI‑powered Answer Bot, and integrated voice solutions.
User‑friendly ticketing system with Freshcaller voice, AI‑driven automations, and multichannel support.
Cloud‑based contact‑center platform featuring AI routing, workforce management, and deep CRM integrations.
Enterprise‑grade cloud call‑center with predictive dialing, omnichannel routing, and analytics.
Comprehensive CX suite offering voice, chat, email, and social channels with AI‑driven insights.
Integrated with RingCentral Phone, provides omnichannel routing, workforce optimization, and real‑time dashboards.
Unified cloud platform delivering voice, chat, email, and social support with AI analytics.
Help‑desk with multichannel ticketing, AI‑assistant Zia, and optional voice integration via Zoho PhoneBridge.
Live‑chat and ticketing solution with shared inbox, automation, and built‑in voice capabilities.
Email‑centric help‑desk with shared inbox, live chat, and simple phone integration via third‑party add‑ons.
Real‑time chat platform that adds voice calls, ticketing, and AI chatbots for customer support.
All‑in‑one messaging suite offering live chat, email, SMS, and voice calls with shared inbox.
Cloud phone system built for support teams, featuring call routing, analytics, and CRM integrations.
Unified communications platform with voice, chat, email, and robust reporting for support teams.
Service‑focused CRM with ticketing, live chat, knowledge base, and optional voice via integrations.
Enterprise CRM with omnichannel routing, AI‑powered Einstein bots, and deep analytics.
Dedicated cloud call‑center with inbound/outbound routing, IVR, and real‑time dashboards.
AI‑enhanced voice platform offering call routing, analytics, and seamless integration with G Suite.
Cloud contact‑center solution with omnichannel support, AI routing, and workforce management tools.
Customer relationship platform combining ticketing, live chat, and voice with a unified timeline view.