Business, Startups & Finance

Top 20 Alternatives to Planhat in Customer Success Software

Planhat is a customer‑success platform that helps SaaS and subscription businesses track health scores, automate renewals, and drive expansion through data‑driven insights. Looking for alternative solutions in the Customer Success Software space?

ID: 11184
Items: 20
Total Votes: 0
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Gainsight

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Industry‑leading CS platform offering health scoring, playbooks, and robust analytics to reduce churn and grow revenue.

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Totango

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Modular, action‑oriented CS suite with journey orchestration, health monitoring, and real‑time customer insights.

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ChurnZero

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Real‑time churn prevention tool that combines usage analytics, automated outreach, and success playbooks.

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ClientSuccess

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Customer‑success platform focused on renewal management, health scoring, and collaborative account plans.

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Strikedeck (by Medallia)

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AI‑powered CS solution that unifies health metrics, journey mapping, and proactive outreach.

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Custify

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Customer‑success automation tool with health scores, automated alerts, and integration‑centric workflow builder.

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Natero (Freshworks)

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Data‑driven CS platform offering predictive health, segmentation, and automated renewal workflows.

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Amity

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All‑in‑one CS suite that combines health monitoring, onboarding automation, and revenue expansion tools.

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Bolstra

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Customer‑success platform with health scoring, automated playbooks, and a focus on B2B SaaS metrics.

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CustomerSuccessBox

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Enterprise CS platform delivering health dashboards, churn prediction, and cross‑functional collaboration.

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Freshsuccess (Freshworks)

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Freshworks’ CS solution that integrates with Freshdesk, offering health scores, renewal tracking, and automated outreach.

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HubSpot Service Hub

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Customer‑service suite with ticketing, knowledge base, and CS‑focused reporting that can be extended for success workflows.

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Zendesk Sunshine

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Open, flexible CRM platform that lets CS teams build custom health models and automate success processes.

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Intercom

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Conversational platform with product tours, in‑app messaging, and health‑score integrations for proactive CS.

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Help Scout

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Help‑desk solution with shared inboxes, reporting, and simple CS automation for SMBs.

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Kayako

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Unified customer‑service suite offering live chat, ticketing, and CS‑oriented reporting dashboards.

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Groove

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Customer‑support platform built for SaaS teams, featuring health‑score widgets and renewal reminders.

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Userlane

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Product‑adoption platform that creates interactive guides, helping CS teams drive onboarding success.

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Pendo

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Product experience platform with usage analytics, in‑app messaging, and NPS tools for CS teams.

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Userpilot

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In‑app onboarding and adoption tool that equips CS teams with targeted guidance and usage insights.