Business, Startups & Finance

Top 20 Alternatives to Responster in Feedback Management Software

Responster is a feedback‑management platform that helps organisations collect, analyse, and act on customer and employee insights. Below is a curated list of 20 alternative solutions for gathering and managing feedback.

ID: 11836
Items: 20
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SurveyMonkey

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Widely‑used survey tool with robust analytics, customizable templates, and integrations for NPS, CSAT, and employee pulse surveys.

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Qualtrics

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Enterprise‑grade experience management suite offering advanced survey logic, AI‑driven insights, and full‑funnel feedback collection.

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Typeform

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Conversational, mobile‑first forms that boost response rates; includes logic jumps, branding options, and integrations with CRM tools.

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Google Forms

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Free, simple form builder that integrates with Google Workspace; ideal for quick internal surveys and data collection.

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Alchemer (formerly SurveyGizmo)

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Powerful survey platform with deep customization, conditional logic, and reporting dashboards for both B2B and B2C feedback.

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SurveySparrow

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Chat‑style surveys and NPS tools that deliver a conversational experience; includes offline mode and white‑label options.

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SoGoSurvey

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Feature‑rich survey solution with advanced branching, real‑time analytics, and compliance certifications (ISO, GDPR).

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Jotform

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Drag‑and‑drop form builder with over 10,000 templates; supports payments, e‑signatures, and extensive third‑party integrations.

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Zoho Survey

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Part of the Zoho suite; offers customizable surveys, AI‑powered sentiment analysis, and seamless integration with Zoho CRM and Desk.

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Formstack

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Form automation platform that combines data collection, workflow routing, and e‑signatures for internal and external feedback.

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GetFeedback (by SurveyMonkey)

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Customer experience platform focused on CX surveys, NPS, and CSAT with Salesforce integration and real‑time dashboards.

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Medallia

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Enterprise CX management suite delivering real‑time feedback capture, AI‑driven analytics, and closed‑loop action workflows.

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Qualaroo

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In‑page survey tool that captures contextual feedback on websites and apps; includes targeting rules and sentiment scoring.

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UserVoice

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Customer support and feedback platform that turns suggestions into product roadmaps; includes voting, forums, and ticketing.

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Hotjar

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Behavior analytics suite combining heatmaps, session recordings, and on‑site surveys to gather qualitative feedback.

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Usabilla (by SurveyMonkey)

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In‑app and website feedback tool that captures user sentiment via micro‑surveys, screenshots, and NPS.

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AskNicely

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NPS‑focused platform that automates survey delivery, sentiment analysis, and integrates with Slack, Salesforce, and Zendesk.

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Delighted

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Simple NPS, CSAT, and CES survey tool with automated email triggers, real‑time dashboards, and Zapier integration.

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Nicereply

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Customer satisfaction platform built for support teams; offers CSAT, NPS, and ticket‑level feedback collection.

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CustomerSure

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Feedback management solution for SaaS and subscription businesses; includes NPS, CSAT, churn prediction, and reporting.