Business, Startups & Finance

Top 20 Alternatives to UserTesting in Survey & Feedback Software

UserTesting is a leading remote usability testing platform that lets you capture video‑based user feedback, conduct moderated and unmoderated studies, and gain actionable insights. Below is a curated list of 20 alternative tools for survey creation, user research, and feedback collection that can serve as replacements or complements to UserTesting.

ID: 9681
Items: 20
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Lookback

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Live and recorded user testing platform with real‑time collaboration, screen & video capture, and built‑in analytics.

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UserZoom

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Enterprise‑grade UX research suite offering remote usability testing, surveys, and quantitative analytics.

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PlaybookUX

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All‑in‑one remote research tool for video‑based usability tests, surveys, and participant recruitment.

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UsabilityHub

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Rapid design feedback platform with five‑second tests, preference tests, and click‑testing.

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Userlytics

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Remote usability testing platform with video recordings, heatmaps, and a global participant panel.

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TryMyUI

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Simple remote usability testing service offering video recordings, written feedback, and a built‑in participant pool.

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WhatUsersDo

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Video‑based usability testing platform that captures screen, webcam, and voice with AI‑driven insights.

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Hotjar

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Behavior analytics suite with heatmaps, session recordings, surveys, and feedback polls.

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Crazy Egg

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Heatmap and scroll‑map tool combined with A/B testing and on‑page surveys.

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Qualtrics

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Enterprise experience management platform offering advanced survey logic, CX/UX research, and analytics.

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SurveyMonkey (Momentive)

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Popular online survey builder with robust question types, branching, and reporting.

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Typeform

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Conversational form and survey builder that creates interactive, mobile‑friendly questionnaires.

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Survicate

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In‑app and website survey tool with NPS, CSAT, and product feedback modules.

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Medallia

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Customer experience platform delivering real‑time feedback collection, sentiment analysis, and action workflows.

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GetFeedback

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Salesforce‑native survey solution for CSAT, NPS, and product feedback with automated reporting.

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Usabilla (by SurveyMonkey)

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Website and mobile feedback widget that captures user comments, screenshots, and ratings.

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Loop11

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Remote usability testing platform focused on task‑based testing with quantitative metrics.

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Dovetail

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Research analysis hub that aggregates interview videos, notes, and survey data for collaborative insight generation.

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Userbrain

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On‑demand usability testing service that provides video recordings, written feedback, and a participant panel.

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Feedbackify

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Lightweight website feedback widget that captures star ratings, comments, and screenshots.