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Top 20 Alternatives to Zoho Cliq + Zoho PhoneBridge in Unified Communications (UCaaS) Software

Zoho Cliq provides team chat and collaboration, while Zoho PhoneBridge adds click‑to‑call and telephony integration. Below is a curated list of 20 UCaaS platforms that combine messaging, voice, video, and contact‑center capabilities as alternatives to the Zoho suite.

ID: 10231
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Microsoft Teams

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Integrated chat, video meetings, file sharing, and cloud‑phone (Microsoft Phone System) with deep Office 365 integration.

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RingCentral

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All‑in‑one cloud phone, video, and messaging platform with robust API, analytics, and contact‑center modules.

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Zoom Phone

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Enterprise‑grade VoIP service built on Zoom’s video platform, offering call routing, voicemail, and integration with Zoom Meetings.

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Cisco Webex Calling

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Cloud‑based PBX with messaging, meetings, and AI‑driven collaboration tools, tightly integrated with Cisco’s networking hardware.

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Google Workspace (Chat & Voice)

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Google Chat for messaging, Google Meet for video, and Google Voice for business telephony, all unified under Workspace.

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8x8 X Series

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Unified communications suite with voice, video, chat, contact‑center, and analytics, plus global SIP trunking.

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Fuze

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Cloud UC platform delivering voice, video, messaging, and screen‑sharing with AI‑enhanced meeting insights.

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GoToConnect (formerly Jive)

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Hosted PBX with integrated video conferencing, team chat, and mobile/desktop apps for seamless collaboration.

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Mitel MiCloud Connect

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Scalable UCaaS solution offering voice, video, messaging, and contact‑center features with strong enterprise security.

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Vonage Business Communications

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Unified communications platform combining voice, video, messaging, and API‑first integrations for CRM and workflow tools.

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Dialpad

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AI‑powered cloud phone system with integrated messaging, video, and real‑time transcription across devices.

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Rocket.Chat

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Open‑source team chat with optional voice/video calling and extensible integrations, suitable for self‑hosted UC.

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Mattermost

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Self‑hosted Slack‑compatible messaging platform that can be extended with voice/video plugins and telephony bridges.

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Nextiva

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Unified communications suite featuring business phone, video conferencing, team chat, and CRM integration.

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Freshcaller (Freshdesk Contact Center)

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Cloud‑based call center and phone system with integrated chat, ticketing, and AI‑driven call routing.

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3CX

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Software‑based PBX offering voice, video, chat, and web‑meeting capabilities, deployable on‑premise or in the cloud.

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Zoho Workplace (Chat + PhoneBridge Alternative)

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Zoho’s broader suite combining Cliq, Meeting, and Desk for a fully integrated UC experience.

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Slack (with Slack Connect & Calls)

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Collaboration hub with persistent chat, huddles (audio), and video calls, plus extensive third‑party telephony integrations.

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Microsoft Viva Engage (formerly Yammer) + Teams Phone

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Enterprise social networking paired with Teams Phone for a holistic internal communications ecosystem.

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BlueJeans by Verizon

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Video conferencing platform that includes cloud voice (BlueJeans Cloud Calling) and persistent chat rooms.