Business, Startups & Finance

Top 20 Alternatives to Zoom Phone in Telephony Software

Zoom Phone offers cloud‑based PBX features, call routing, and video integration. Looking for other telephony platforms that provide robust VoIP, unified communications, and flexible pricing? Below are 20 popular alternatives to consider.

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Items: 20
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RingCentral

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Comprehensive cloud phone system with unlimited calling, SMS, video meetings, and integrations for CRM and productivity tools.

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8x8

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Unified communications suite delivering voice, video, chat, and contact‑center capabilities with global reach and analytics.

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Vonage Business Communications

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Scalable VoIP platform offering voice, messaging, video, and API‑driven integrations for businesses of any size.

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Microsoft Teams Phone System

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Phone system built into Microsoft Teams, providing call handling, auto‑attendants, and seamless Office 365 integration.

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Cisco Webex Calling

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Cloud‑based PBX with advanced call routing, voicemail, and integration with Webex meetings and Cisco collaboration tools.

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Nextiva

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All‑in‑one business communication suite featuring VoIP phone, video conferencing, and robust CRM integrations.

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Grasshopper

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Virtual phone system aimed at entrepreneurs and small teams, offering toll‑free numbers, call forwarding, and voicemail transcription.

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Dialpad

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AI‑powered cloud phone system with voice, video, messaging, and real‑time transcription across desktop and mobile.

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Aircall

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Modern cloud‑based call center and phone system with easy setup, integrations, and collaborative features for support teams.

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Freshcaller (Freshdesk Contact Center)

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Scalable cloud call center solution offering inbound/outbound routing, IVR, and analytics, integrated with Freshdesk suite.

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Talkdesk

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Enterprise‑grade contact‑center platform with AI routing, omnichannel support, and extensive CRM integrations.

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GoToConnect

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Formerly Jive, this cloud PBX provides call handling, video meetings, and team messaging with a focus on SMBs.

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Mitel MiCloud Connect

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Cloud‑based unified communications offering voice, video, chat, and collaboration tools with strong security controls.

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Avaya Cloud Office

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Unified communications as a service (UCaaS) delivering voice, video, messaging, and team collaboration in a single platform.

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Fuze

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Enterprise UCaaS platform combining voice, video, messaging, and contact‑center features with analytics and AI.

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Google Voice (Google Workspace)

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Business phone service integrated with Google Workspace, offering call forwarding, voicemail, and international numbers.

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Twilio Flex

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Programmable contact‑center platform that lets developers build custom voice, chat, and messaging experiences.

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Ooma Office

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Small‑business cloud PBX with unlimited calling, auto‑attendant, and mobile app, priced for growing teams.

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Phone.com

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Flexible VoIP service offering customizable plans, virtual numbers, and integrated texting for SMBs.

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Cisco Unified Communications Manager

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On‑premise/hosted solution delivering call control, video, and collaboration for large enterprises with advanced security.