Cisco Unified Communications Manager (CUCM) has been a popular choice for businesses seeking a unified communication solution for many years. However, with the ever-evolving nature of technology and the increasing demand for more flexible and cost-effective communication solutions, many businesses are now looking for alternatives to CUCM.

In 2024, there are various options available to those seeking a unified communications solution that can meet their specific needs. In this article, we'll explore the top 10 best Cisco Unified Communications Manager alternatives and competitors, providing an overview of their key features and advantages.

1. Avaya Aura

Avaya Aura is a unified communications solution that provides a range of features, including voice and video calling, messaging, and conferencing. This platform offers an intuitive interface, making it easy for users to access and manage their communication tools. With its robust security features, Avaya Aura ensures that confidential communication remains secure.

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Key Features:

  • Voice and video calling
  • Messaging and conferencing
  • Intuitive interface
  • Robust security features

2. Mitel MiCollab

Mitel MiCollab is a collaboration tool that provides users with voice and video calling, instant messaging, and presence features. With its integration with Microsoft Office, Mitel MiCollab facilitates communication and collaboration between team members. This platform also allows for remote work, making it ideal for businesses with distributed teams.

Key Features:

  • Voice and video calling
  • Instant messaging and presence
  • Integration with Microsoft Office
  • Remote work capabilities

3. RingCentral

RingCentral is a cloud-based unified communications solution that offers voice and video calling, messaging, and conferencing capabilities. With its mobile app, users can stay connected even when they're on the go. RingCentral also offers seamless integration with popular business tools like Salesforce and Microsoft Office.

Key Features:

  • Voice and video calling
  • Messaging and conferencing
  • Mobile app
  • Integration with popular business tools

4. Zoom

Zoom is a video conferencing platform that has become more prevalent in recent years due to the rise of remote work. With its easy-to-use interface and robust features, Zoom has quickly become a popular choice for businesses seeking a unified communications solution. In addition to video conferencing, Zoom also offers messaging and file sharing capabilities.

Key Features:

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  • Video conferencing
  • Easy-to-use interface
  • Messaging and file sharing

5. Slack

Slack is a messaging platform that allows for real-time communication and collaboration between team members. With its integration with various business tools, Slack facilitates seamless communication and project management. This platform also offers voice and video calling capabilities.

Key Features:

  • Real-time messaging and collaboration
  • Integration with various business tools
  • Voice and video calling

6. Microsoft Teams

Microsoft Teams is a collaboration tool that provides users with instant messaging, video conferencing, and file sharing capabilities. With its integration with Microsoft Office, Microsoft Teams makes it easy for team members to collaborate on projects and communicate effectively. This platform also offers enterprise-level security features.

Key Features:

  • Instant messaging, video conferencing, and file sharing
  • Integration with Microsoft Office
  • Enterprise-level security features

7. 8x8 Virtual Office

8x8 Virtual Office is a cloud-based unified communications solution that offers voice and video calling, messaging, and conferencing capabilities. With its integration with popular business tools like Salesforce and Zendesk, 8x8 Virtual Office streamlines communication and project management. This platform also provides analytics and reporting features.

Key Features:

  • Voice and video calling
  • Messaging and conferencing
  • Integration with popular business tools
  • Analytics and reporting

8. BlueJeans

BlueJeans is a video conferencing platform that offers high-quality audio and video, making it ideal for businesses that require clear communication. With its integration with various business tools and platforms, BlueJeans makes it easy for team members to collaborate and communicate effectively. This platform also offers screen sharing capabilities.

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Key Features:

  • High-quality audio and video
  • Integration with various business tools and platforms
  • Screen sharing

9. Jive

Jive is a business phone system that provides users with voice and video calling, messaging, and conferencing capabilities. With its mobile app, users can stay connected even when they're on the go. Jive also offers seamless integration with popular business tools like Salesforce and Microsoft Office.

Key Features:

  • Voice and video calling
  • Messaging and conferencing
  • Mobile app
  • Integration with popular business tools

10. Fuze

Fuze is a cloud-based unified communications solution that offers voice and video calling, messaging, and conferencing capabilities. With its intuitive interface and robust features, Fuze facilitates communication and collaboration between team members. This platform also provides analytics and reporting features.

Key Features:

  • Voice and video calling
  • Messaging and conferencing
  • Intuitive interface
  • Analytics and reporting

In conclusion, there are many excellent Cisco Unified Communications Manager alternatives and competitors available in 2024. Avaya Aura, Mitel MiCollab, RingCentral, Zoom, Slack, Microsoft Teams, 8x8 Virtual Office, BlueJeans, Jive, and Fuze are all great choices for businesses seeking a unified communications solution that can meet their specific needs. By exploring these alternatives and competitors, businesses can find the best unified communications solution that suits their needs and helps them achieve their goals in the competitive landscape of 2024.