Deskpro is a leading helpdesk software that offers a range of features for managing customer support requests, tickets, and inquiries. However, with the continuous advancements in technology and the emergence of new helpdesk software, there are now several alternatives and competitors to Deskpro that offer similar or even better features. In this article, we will explore the ten best alternatives and competitors to Deskpro in 2024.

1. Zendesk

Zendesk is a cloud-based helpdesk software that provides a range of features for managing customer support requests, tickets, and inquiries. It offers features such as chat support, social media integration, and self-service portals. With its focus on customer support and its extensive feature set, Zendesk is one of the most significant competitors to Deskpro.

2. Freshdesk

Freshdesk is a cloud-based helpdesk software that offers features for managing customer support requests, tickets, and inquiries. It also provides features such as automation, ticket routing, and reporting. With its focus on automation and its comprehensive feature set, Freshdesk is a noteworthy alternative to Deskpro.

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3. Help Scout

Help Scout is a cloud-based helpdesk software that focuses on providing personalized customer support. It offers features such as email management, knowledge base creation, and reporting. With its focus on personalized customer support and its extensive feature set, Help Scout is a significant competitor to Deskpro.

4. Zoho Desk

Zoho Desk is a cloud-based helpdesk software that offers features for managing customer support requests, tickets, and inquiries. It also provides features such as automation, ticket routing, and reporting. With its focus on automation and its comprehensive feature set, Zoho Desk is a noteworthy alternative to Deskpro.

5. Kayako

Kayako is a cloud-based helpdesk software that offers features for managing customer support requests, tickets, and inquiries. It also provides features such as automation, ticket routing, and reporting. With its focus on automation and its comprehensive feature set, Kayako is a significant competitor to Deskpro.

6. HappyFox

HappyFox is a cloud-based helpdesk software that offers features for managing customer support requests, tickets, and inquiries. It also provides features such as automation, ticket routing, and reporting. With its focus on automation and its extensive feature set, HappyFox is a noteworthy alternative to Deskpro.

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7. Intercom

Intercom is a cloud-based helpdesk software that provides features for managing customer support requests, tickets, and inquiries. It also offers features such as chat support, marketing automation, and reporting. With its focus on customer support and marketing automation, Intercom is a significant competitor to Deskpro.

8. Groove

Groove is a cloud-based helpdesk software that provides features for managing customer support requests, tickets, and inquiries. It also offers features such as automation, ticket routing, and reporting. With its focus on automation and its comprehensive feature set, Groove is a noteworthy alternative to Deskpro.

9. Salesforce Service Cloud

Salesforce Service Cloud is a cloud-based helpdesk software that provides features for managing customer support requests, tickets, and inquiries. It also offers features such as automation, ticket routing, and reporting. With its focus on automation and its comprehensive feature set, Salesforce Service Cloud is a significant competitor to Deskpro.

10. Jira Service Management

Jira Service Management is a cloud-based helpdesk software that provides features for managing customer support requests, tickets, and inquiries. It also offers features such as automation, ticket routing, and reporting. With its focus on automation and its comprehensive feature set, Jira Service Management is a noteworthy alternative to Deskpro.

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In conclusion, while Deskpro has been a popular helpdesk software, there are now several alternatives and competitors in 2024 that offer similar or even better features. Zendesk, Freshdesk, Help Scout, Zoho Desk, Kayako, HappyFox, Intercom, Groove, Salesforce Service Cloud, and Jira Service Management provide users with a range of options to meet their customer support needs. By considering these alternatives, users can find the best helpdesk software that suits their specific requirements in the ever-evolving world of customer support in 2024.