Feedb is a popular feedback management platform that helps businesses collect, analyze, and act upon customer feedback. It offers features such as survey creation, feedback collection, sentiment analysis, and customer engagement. However, if you're looking for alternative feedback management platforms with similar or enhanced features, there are several excellent choices available in 2024. In this article, we will explore the ten best Feedb alternatives and competitors.

1. Medallia

Medallia is a leading feedback management platform that focuses on customer experience management. It offers a comprehensive suite of tools to capture, analyze, and take action on customer feedback across various channels. Medallia provides advanced analytics, sentiment analysis, and real-time reporting to help businesses gain valuable insights and improve customer satisfaction.

2. Qualtrics

Qualtrics, as mentioned earlier, is a versatile platform that offers robust feedback management capabilities. It enables businesses to design and distribute surveys, collect feedback, and analyze data to make informed decisions. With advanced reporting and analytics features, Qualtrics helps organizations uncover actionable insights and drive continuous improvement.

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3. SurveyMonkey

SurveyMonkey, a well-known survey platform, also provides feedback management capabilities. It allows businesses to create and distribute surveys to collect feedback from customers and employees. SurveyMonkey offers powerful analytics tools to analyze feedback data and generate actionable insights. Integrations with other tools make it easier to close the feedback loop and drive organizational improvements.

4. Zendesk

Zendesk is a customer service and support platform that includes feedback management features. It enables businesses to gather feedback from various sources, including email, chat, and social media. Zendesk's integrated ticketing system allows organizations to track and manage customer feedback effectively. With its robust reporting and analytics capabilities, Zendesk helps businesses understand customer sentiment and make data-driven decisions.

5. UserVoice

UserVoice is a customer feedback management platform that helps businesses collect and prioritize customer ideas and suggestions. It provides a user-friendly interface for customers to submit feedback and ideas, while also offering features for businesses to categorize, analyze, and respond to feedback. UserVoice's voting system allows organizations to identify the most valuable feedback and prioritize product or service improvements accordingly.

6. Usabilla

Usabilla is a feedback management platform that focuses on capturing customer feedback related to user experience and website usability. It offers tools for collecting feedback through surveys, in-page feedback widgets, and more. Usabilla's advanced analytics capabilities enable businesses to gain insights into user behavior and make data-driven design decisions.

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7. GetFeedback

GetFeedback is a customer feedback management platform that helps businesses create and distribute surveys to collect feedback across various channels. It offers customizable survey templates, real-time reporting, and integration capabilities with other business tools. GetFeedback's intuitive interface makes it easy for businesses to create engaging surveys and analyze feedback data.

8. Wootric

Wootric is a feedback management platform that specializes in measuring customer sentiment and Net Promoter Score (NPS). It enables businesses to gather feedback through surveys, in-app feedback, and email. Wootric provides advanced analytics and reporting features to help organizations track customer satisfaction and loyalty over time.

9. Hotjar

Hotjar is a feedback management platform that offers a range of tools to understand user behavior and gather feedback. It includes features such as heatmaps, session recordings, and feedback polls. Hotjar's visual feedback tools allow businesses to gain insights into how users interact with their website or application and make informed design decisions.

10. Trustpilot

Trustpilot is a customer review platform that focuses on capturing and managing customer feedback and reviews. It enables businesses to collect and display customer reviews, monitor online reputation, and engage with customers. Trustpilot's reputation management features help organizations build trust and credibility with their customers.

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In conclusion, while Feedb is a popular feedback management platform, there are several excellent alternatives available in 2024. Medallia, Qualtrics, and SurveyMonkey offer robust feedback management capabilities with advanced analytics and reporting features. Zendesk and UserVoice focus on customer support and capturing customer feedback. Usabilla and GetFeedback specialize in user experience feedback. Wootric measures customer sentiment and NPS. Hotjar provides tools to understand user behavior and gather feedback. Trustpilot focuses on customer reviews and reputation management. Each alternative offers unique features and strengths, so businesses should consider their specific feedback management needs when selecting the best alternative to Feedb.