Lookback is a user research and testing platform that allows businesses to capture and analyze user feedback through video recordings. While Lookback remains a popular choice for user research, there are several alternatives and competitors that offer similar or even enhanced features. In this article, we will explore the top ten best Lookback alternatives and competitors in 2024.

1. UserTesting

UserTesting is a user research and testing platform that offers similar features to Lookback, including video recordings of user sessions and usability testing. It also includes advanced features such as heatmaps, clickmaps, and surveys to gain deeper insights into user behavior. With its user-friendly interface and comprehensive analytics, UserTesting is a strong alternative to Lookback.

2. FullStory

FullStory is a digital experience platform that provides session replay, heatmaps, and other user experience analytics. It also includes features such as funnel analysis and customer segmentation to help businesses understand user behavior and make data-driven decisions. With its focus on comprehensive analytics and ease of use, FullStory is a noteworthy competitor to Lookback.

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3. Hotjar

Hotjar is a user research and testing platform that offers heatmaps, surveys, and session recording features. It also includes features such as funnels and conversion rate optimization to help businesses optimize their websites and increase conversions. With its focus on website optimization and user experience, Hotjar is a compelling alternative to Lookback.

4. Crazy Egg

Crazy Egg is a user behavior analysis tool that offers heatmaps, scroll maps, and click tracking. It also includes A/B testing and user feedback tools to help businesses optimize their websites and improve user experience. With its focus on website optimization and user behavior analysis, Crazy Egg is a noteworthy competitor to Lookback.

5. Inspectlet

Inspectlet is a user research and testing platform that offers session recordings, heatmaps, and funnel analysis. It also includes features such as form analytics and user feedback tools to help businesses understand user behavior and improve website performance. With its comprehensive analytics and user-friendly interface, Inspectlet is a strong alternative to Lookback.

6. Mouseflow

Mouseflow is a user behavior analysis tool that offers session recordings, heatmaps, and conversion funnels. It also includes user feedback tools and A/B testing to help businesses optimize their websites and increase conversions. With its focus on website optimization and user behavior analysis, Mouseflow is a compelling alternative to Lookback.

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7. Clicktale

Clicktale is a digital experience platform that provides session replay, heatmaps, and other user experience analytics. It also includes features such as conversion funnels and customer journey analysis to help businesses understand user behavior and make data-driven decisions. With its focus on comprehensive analytics and ease of use, Clicktale is a noteworthy competitor to Lookback.

8. Mixpanel

Mixpanel is a user behavior analysis tool that offers event tracking, A/B testing, and user segmentation. It also includes features such as funnels and retention analysis to help businesses understand user behavior and improve retention rates. With its focus on user behavior analysis and data-driven decision-making, Mixpanel is a compelling alternative to Lookback.

9. Qualtrics

Qualtrics is a user research and testing platform that offers survey tools, conjoint analysis, and online focus groups. It also includes features such as text analytics and sentiment analysis to help businesses understand user feedback and make data-driven decisions. With its comprehensive research tools and user-friendly interface, Qualtrics is a strong alternative to Lookback.

10. Usabilla

Usabilla is a user feedback and testing platform that offers surveys, feedback widgets, and usability testing. It also includes features such as heatmaps and conversion funnels to help businesses optimize their websites and improve user experience. With its focus on user feedback and website optimization, Usabilla is a noteworthy competitor to Lookback.

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In conclusion, while Lookback remains a popular choice for user research and testing, there are several alternatives and competitors that offer similar or even enhanced features. From UserTesting's comprehensive analytics to Crazy Egg's user behavior analysis tools, each of these alternatives provides a unique approach to user research and testing in 2024. Whether businesses seek comprehensive analytics, user-friendly interfaces, or website optimization tools, these alternatives to Lookback offer a range of options to meet their needs.