PureChat is a web-based live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features such as visitor tracking, customization options, and integration with other tools. However, as technology evolves and new software emerges, it's always good to explore alternatives that offer similar functionalities and even some unique offerings. In this article, we will delve into the 10 best PureChat alternatives and competitors in 2024.

1. LiveChat

LiveChat is a popular live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Shopify. LiveChat also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

2. Tawk.to

Tawk.to is a free live chat software that offers a range of features for businesses of all sizes. It supports unlimited agents, customizable chat widgets, and integration with other tools such as WordPress and Shopify. Tawk.to also offers a mobile app, making it easy for businesses to stay connected with their customers on the go.

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3. Zendesk Chat

Zendesk Chat is a live chat software offered by Zendesk that allows businesses to communicate with their customers in real-time. It offers a range of features such as customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Shopify. Zendesk Chat also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

4. Intercom

Intercom is a customer communication platform that includes a live chat software. It allows businesses to communicate with their customers in real-time, as well as through email, social media, and other channels. Intercom offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Shopify.

5. Drift

Drift is a conversational marketing platform that includes a live chat software. It allows businesses to communicate with their customers in real-time, as well as through email and other channels. Drift offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Marketo.

6. Olark

Olark is a live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Shopify. Olark also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

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7. SnapEngage

SnapEngage is a live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Zendesk. SnapEngage also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

8. Comm100

Comm100 is a live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Shopify. Comm100 also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

9. Chatra

Chatra is a live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Shopify and WordPress. Chatra also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

10. Crisp

Crisp is a live chat software that allows businesses to communicate with their customers in real-time. It offers a range of features, including customizable chat widgets, visitor tracking, and integration with other tools such as Salesforce and Shopify. Crisp also provides a mobile app, making it easy for businesses to stay connected with their customers on the go.

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In conclusion, while PureChat is a popular choice for live chat software, there are several alternatives and competitors available in 2024 that offer similar functionalities and even some unique features. Whether you're looking for a free option like Tawk.to, a conversational marketing platform like Drift, or integration with specific tools like Shopify or Salesforce, there's something for everyone. Consider your specific needs, such as customization options, visitor tracking, or mobile app availability, when choosing the best PureChat alternative for your business's customer communication needs.