SimpleHelp is a remote support software that allows IT professionals to provide remote assistance and troubleshooting to their clients or employees. However, with the increasing demand for remote support solutions, there are several alternatives and competitors to SimpleHelp that offer similar features and functionalities. In this article, we will explore the ten best SimpleHelp alternatives and competitors in 2024 that can help businesses streamline their remote support processes.

1. TeamViewer

TeamViewer is a well-established remote support software that offers a wide range of features for businesses. It allows users to remotely access and control devices, transfer files, and collaborate with team members. TeamViewer's cross-platform compatibility and intuitive interface make it a popular choice among IT professionals. The software also provides additional functionalities like session recording, whiteboarding, and integrations with other business tools.

2. AnyDesk

AnyDesk is a lightweight and fast remote support software that enables users to access and control remote devices seamlessly. It offers high-quality video and audio transmission, making it suitable for remote troubleshooting and collaboration. AnyDesk also supports file transfers, clipboard synchronization, and unattended access, providing convenience and flexibility to IT professionals. The software's simplicity and security features make it a strong competitor to SimpleHelp.

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3. ConnectWise Control

ConnectWise Control (formerly known as ScreenConnect) is a comprehensive remote support software designed for IT professionals and MSPs. It offers a range of features, including remote access, file transfer, chat functionality, and session recording. ConnectWise Control also provides robust security measures like two-factor authentication and AES-256 encryption, ensuring the protection of sensitive data. With its customizable branding and extensive integrations, ConnectWise Control is a powerful alternative to SimpleHelp.

4. Splashtop

Splashtop is a remote support software that provides secure and reliable remote access to computers and mobile devices. It offers features like file transfer, remote printing, multi-monitor support, and session recording. Splashtop's high-performance capabilities make it suitable for both personal and business use. The software also offers additional functionalities like remote wake-on-LAN and remote reboot, enhancing the remote support experience for IT professionals.

5. LogMeIn Rescue

LogMeIn Rescue is a cloud-based remote support solution that enables IT professionals to provide instant remote assistance to clients or employees. It offers features such as remote control, diagnostics, chat support, and mobile device support. LogMeIn Rescue's robust security measures, including SSL encryption and two-factor authentication, ensure the privacy and protection of remote sessions. The software also provides advanced reporting and analytics capabilities, making it a comprehensive alternative to SimpleHelp.

6. BeyondTrust Remote Support

BeyondTrust Remote Support is a remote support software that offers secure, scalable, and efficient remote assistance to IT professionals. It provides features like screen sharing, file transfer, remote control, and session recording. BeyondTrust Remote Support focuses on privileged access management, helping organizations maintain security and compliance. With its centralized management console and granular access controls, BeyondTrust Remote Support is a reliable alternative to SimpleHelp.

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7. GoToAssist

GoToAssist is a cloud-based remote support software that allows IT professionals to deliver remote assistance and troubleshooting to clients or employees. It offers features like screen sharing, remote control, chat support, and session recording. GoToAssist's user-friendly interface and seamless integrations with other business tools make it a popular choice among IT professionals. The software also provides robust security measures, including end-to-end encryption and multi-factor authentication.

8. Bomgar Remote Support

Bomgar Remote Support is a secure remote support software designed for IT professionals and support teams. It offers features like remote control, file transfer, chat support, and session recording. Bomgar Remote Support focuses on privileged access management and provides advanced security features like multi-factor authentication and granular access controls. With its comprehensive reporting and analytics capabilities, Bomgar Remote Support is a reliable alternative to SimpleHelp.

9. Supremo

Supremo is a lightweight and easy-to-use remote desktop software that enables IT professionals to provide remote support quickly. It offers features like screen sharing, file transfer, chat support, and session recording. Supremo's simplicity and affordability make it a suitable choice for small businesses and individual users. The software also provides AES-256 encryption and password protection, ensuring the security of remote sessions.

10. VNC Connect

VNC Connect is a remote access software that allows IT professionals to remotely access and control computers and devices. It offers features like screen sharing, file transfer, chat support, and remote printing. VNC Connect's cross-platform compatibility and minimalistic design make it a popular choice for remote support. The software also provides cloud connectivity and secure connections, making it a viable alternative to SimpleHelp.

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In conclusion, while SimpleHelp remains a popular choice for remote support, there are several alternatives and competitors in 2024 that offer similar or enhanced functionalities. Whether you're looking for comprehensive solutions like TeamViewer and ConnectWise Control, lightweight options like AnyDesk and Supremo, or specialized features like BeyondTrust Remote Support's privileged access management, there is a wide array of choices available. Assess your specific requirements, consider factors like security, ease of use, and scalability, and choose the best SimpleHelp alternative that meets your business needs.