Smartsupp is a popular live chat software that enables businesses to communicate with their website visitors in real-time. With its easy-to-use interface and powerful features, Smartsupp has helped many businesses improve their customer support and increase sales. However, with so many live chat solutions available on the market, it can be challenging to choose the right one for your business. In this article, we will explore the ten best Smartsupp alternatives and competitors in 2024.

1. LiveChat

LiveChat is a premium live chat software that offers a complete suite of customer service tools, including chatbots, ticketing, and analytics. The software is designed to provide a seamless user experience and help businesses engage with their customers more effectively. With its customizable chat widgets and automation features, LiveChat is an excellent alternative to Smartsupp.

Advantages: Premium live chat software, complete suite of customer service tools, customizable chat widgets, and automation features.

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Use Cases: LiveChat is suitable for e-commerce businesses, SaaS companies, and other businesses that require advanced customer service tools.

2. Zendesk Chat

Zendesk Chat is a popular live chat software that enables businesses to engage with their customers in real-time. The software offers a range of features, including chatbots, triggers, and analytics, to help businesses improve their customer support. With its easy-to-use interface and robust customization options, Zendesk Chat is an excellent alternative to Smartsupp.

Advantages: Popular live chat software, range of features, chatbots, triggers, and analytics, easy-to-use interface, and customization options.

Use Cases: Zendesk Chat is suitable for businesses of all sizes that require a range of customer support features.

3. Tawk.to

Tawk.to is a free live chat software that offers a range of features, including chatbots, triggers, and analytics. The software is designed to be easy-to-use and provides businesses with an affordable customer support solution. With its customizable chat widgets and powerful automation features, Tawk.to is an excellent alternative to Smartsupp.

Advantages: Free live chat software, range of features, chatbots, triggers, and analytics, customizable chat widgets, and automation features.

Use Cases: Tawk.to is suitable for small businesses and startups that require an affordable customer support solution.

4. Intercom

Intercom is a popular customer messaging platform that enables businesses to engage with their customers in real-time. The software offers a range of features, including chatbots, targeted messaging, and analytics, to help businesses improve their customer support. With its easy-to-use interface and powerful customization options, Intercom is an excellent alternative to Smartsupp.

Advantages: Popular customer messaging platform, range of features, chatbots, targeted messaging, and analytics, easy-to-use interface, and customization options.

Use Cases: Intercom is suitable for businesses of all sizes that require advanced customer messaging tools.

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5. Freshchat

Freshchat is a modern live chat software that offers a range of features, including chatbots, triggers, and analytics. The software is designed to provide businesses with an easy-to-use and affordable customer support solution. With its customizable chat widgets and powerful automation features, Freshchat is an excellent alternative to Smartsupp.

Advantages: Modern live chat software, range of features, chatbots, triggers, and analytics, customizable chat widgets, and automation features.

Use Cases: Freshchat is suitable for small businesses and startups that require an affordable customer support solution.

6. Pure Chat

Pure Chat is a simple and easy-to-use live chat software that offers a range of features, including chatbots, triggers, and analytics. The software is designed to provide businesses with an affordable and effective customer support solution. With its customizable chat widgets and powerful automation features, Pure Chat is an excellent alternative to Smartsupp.

Advantages: Simple and easy-to-use live chat software, range of features, chatbots, triggers, and analytics, customizable chat widgets, and automation features.

Use Cases: Pure Chat is suitable for small businesses and startups that require an affordable and effective customer support solution.

7. Drift

Drift is a conversational marketing platform that enables businesses to engage with their customers in real-time. The software offers a range of features, including chatbots, targeted messaging, and analytics, to help businesses improve their customer support. With its easy-to-use interface and powerful customization options, Drift is an excellent alternative to Smartsupp.

Advantages: Conversational marketing platform, range of features, chatbots, targeted messaging, and analytics, easy-to-use interface, and customization options.

Use Cases: Drift is suitable for businesses of all sizes that require advanced customer messaging tools.

8. Olark

Olark is a live chat software that offers a range of features, including chatbots, triggers, and analytics. The software is designed to be easy-to-use and provides businesses with an affordable customer support solution. With its customizable chat widgets and powerful automation features, Olark is an excellent alternative to Smartsupp.

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Advantages: Live chat software, range of features, chatbots, triggers, and analytics, customizable chat widgets, and automation features.

Use Cases: Olark is suitable for small businesses and startups that require an affordable customer support solution.

9. Comm100 Live Chat

Comm100 Live Chat is a premium live chat software that offers a complete suite of customer service tools, including chatbots, triggers, and analytics. The software is designed to provide businesses with an enterprise-level customer support solution. With its customizable chat widgets and powerful automation features, Comm100 Live Chat is an excellent alternative to Smartsupp.

Advantages: Premium live chat software, complete suite of customer service tools, chatbots, triggers, and analytics, customizable chat widgets, and automation features.

Use Cases: Comm100 Live Chat is suitable for large enterprises that require advanced customer service tools.

10. Chatra

Chatra is a modern live chat software that offers a range of features, including chatbots, triggers, and analytics. The software is designed to provide businesses with an easy-to-use and affordable customer support solution. With its customizable chat widgets and powerful automation features, Chatra is an excellent alternative to Smartsupp.

Advantages: Modern live chat software, range of features, chatbots, triggers, and analytics, customizable chat widgets, and automation features.

Use Cases: Chatra is suitable for small businesses and startups that require an affordable and effective customer support solution.

In conclusion, while Smartsupp is a popular choice for live chat software, there are several alternatives and competitors available in 2024. Whether you choose LiveChat for its complete suite of customer service tools, Tawk.to for its free price point, or Intercom for its advanced customer messaging capabilities, each alternative provides unique features and benefits to meet your specific needs.