Trustpilot is a popular online review platform that allows businesses to collect and manage customer reviews. With its extensive user base and reputation management tools, Trustpilot has become a go-to platform for businesses looking to build trust and credibility with their customers. However, there are several alternatives and competitors in the market that offer similar functionalities and cater to different needs. In this article, we will explore the ten best Trustpilot Business alternatives and competitors in 2024.

1. Google My Business

Google My Business is a free tool provided by Google that allows businesses to create and manage their online presence, including customer reviews. With Google My Business, businesses can respond to reviews, monitor their online reputation, and showcase their products and services. As Google is the most widely used search engine, having a strong presence on Google My Business can significantly impact a business's online visibility and credibility.

2. Yelp

Yelp is an online review platform that helps consumers find local businesses and allows businesses to manage their online reputation. With Yelp, businesses can respond to customer reviews, update business information, and advertise their products and services. Yelp has a large user base and is particularly popular in the United States, making it a valuable platform for businesses targeting local customers.

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3. TripAdvisor

TripAdvisor is a review platform specifically focused on the travel and tourism industry. It allows travelers to leave reviews and ratings for hotels, restaurants, and attractions. Businesses in the travel and tourism sector can benefit from managing their presence on TripAdvisor, responding to customer feedback, and showcasing their offerings. TripAdvisor's global reach and influence in the travel industry make it an essential platform for businesses in this sector.

4. Facebook Ratings and Reviews

Facebook Ratings and Reviews feature allows businesses to collect and display customer reviews directly on their Facebook Page. With billions of active users, Facebook offers businesses a massive audience for their reviews and a platform to engage with customers. By actively managing their Facebook Page and responding to reviews, businesses can build trust and credibility with their audience.

5. Amazon Customer Reviews

For businesses selling products on Amazon, Amazon Customer Reviews is an important platform to manage customer feedback. With millions of customers leaving reviews, businesses can gain valuable insights and respond to customer concerns. Positive reviews on Amazon can significantly impact a product's sales and visibility on the platform.

6. BBB (Better Business Bureau)

The Better Business Bureau is a nonprofit organization that promotes marketplace trust and helps consumers find trustworthy businesses. BBB accreditation and ratings can provide businesses with credibility and legitimacy. By managing their BBB profile and responding to customer complaints, businesses can demonstrate their commitment to providing excellent customer service.

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7. G2

G2 is a review platform specifically focused on software and services. It allows businesses to collect and manage customer reviews for their software products, helping potential buyers make informed decisions. G2's user base consists of professionals and businesses looking for software solutions, making it a valuable platform for software companies to showcase their offerings and receive feedback.

8. Capterra

Capterra is another review platform targeted at software buyers. It provides businesses with a platform to showcase their software products, collect customer reviews, and compare their offerings with competitors. Capterra's extensive software directory and user reviews help businesses gain visibility and credibility in the software market.

9. Angie's List

Angie's List is a review platform that focuses on home services and local businesses. It allows homeowners to find and review trusted service providers in their area. By managing their presence on Angie's List, businesses in the home services industry can attract more customers and build a positive reputation in their local community.

10. Glassdoor

Glassdoor is a review platform primarily focused on employers. It allows current and former employees to share their experiences, salaries, and insights about companies. Managing a company's profile on Glassdoor is crucial for employer branding and attracting top talent. By responding to employee reviews and showcasing positive aspects of their company culture, businesses can establish themselves as desirable employers.

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In conclusion, these ten Trustpilot Business alternatives and competitors offer businesses a variety of options to collect and manage customer reviews. Each platform has its own unique features and user base, catering to different industries and target audiences. Depending on a business's specific needs and goals, they can choose the most suitable alternative to Trustpilot Business in 2024. It's important to consider factors such as industry focus, user base, and reputation management tools before making a decision. With the wide array of alternatives available, businesses can find the perfect platform to build trust and credibility with their customers.