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Top 20 Alternatives to Cherwell Service Management – Cloud in IT Change Management Software

Cherwell Service Management – Cloud is a flexible ITSM platform that includes robust change management, automation, and integration capabilities. If you’re looking for other solutions that excel at planning, approving, and tracking IT changes while offering modern cloud‑native experiences, the list below highlights 20 strong alternatives.

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ServiceNow Change Management

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Industry‑leading ITSM suite with AI‑driven change risk assessment, automated workflows, and deep integration across IT operations.

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BMC Helix ITSM

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Cognitive ITSM platform delivering end‑to‑end change control, predictive analytics, and multi‑cloud orchestration.

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Atlassian Jira Service Management

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Agile‑focused service desk with built‑in change management, CI/CD integration, and customizable approval pipelines.

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Freshservice

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User‑friendly IT service desk that includes change management, auto‑discovery, and AI‑powered impact analysis.

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ManageEngine ServiceDesk Plus

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Comprehensive ITSM tool offering change request tracking, CAB automation, and seamless integration with monitoring solutions.

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SolarWinds Service Desk

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Cloud‑based service desk with change management, automated risk scoring, and built‑in asset discovery.

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Ivanti Service Manager

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Flexible ITSM platform that combines change, incident, and problem management with powerful workflow automation.

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SysAid

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All‑in‑one ITSM solution featuring change management, self‑service portal, and AI‑driven ticket routing.

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Spiceworks Help Desk

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Free‑to‑use help desk with basic change request tracking, community‑driven plugins, and simple reporting.

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HaloITSM

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Modern ITSM suite with change management, risk‑based approvals, and a visual change calendar.

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Topdesk

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Enterprise‑grade service management platform offering change planning, CAB meetings, and impact analysis.

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Axios Systems assyst

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Highly configurable ITSM suite with integrated change management, automated compliance checks, and AI insights.

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EasyVista

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Digital service platform that includes change management, low‑code workflow design, and a self‑service portal.

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ChangeGear (SunView)

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Dedicated change management tool offering automated change calendars, risk scoring, and audit‑ready reporting.

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Remedyforce (Salesforce)

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Cloud‑native ITSM built on Salesforce, delivering change request handling, approval workflows, and analytics.

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BMC Remedy ITSM

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Classic on‑premise ITSM suite with robust change management, impact analysis, and integration with BMC’s broader portfolio.

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IBM Control Desk

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Comprehensive service management platform that includes change management, configuration management, and automated compliance.

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Micro Focus SMAX

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AI‑driven service management solution offering change management, predictive risk assessment, and a modern low‑code UI.

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TeamDynamix

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ITSM and project portfolio tool with integrated change management, CAB automation, and strong reporting capabilities.

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ServiceNow ITSM

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Full‑stack ITSM suite that includes change management as a core module, leveraging the Now Platform for workflow automation.