Remedyforce is Salesforce’s ITSM solution that combines change, incident, problem and asset management on the Force.com platform. Looking for other change‑management tools that integrate with IT service desks, support automation, approvals and reporting? Below are 20 popular alternatives to consider.
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Enterprise‑grade ITSM suite with robust change management, workflow automation, and AI‑driven risk assessment.
Cloud‑native ITSM platform offering comprehensive change, incident, problem and asset management with predictive analytics.
Highly configurable ITSM solution with visual workflow builder for change requests, approvals and impact analysis.
Modern IT service desk with intuitive change management, automated approvals, and built‑in CI/CD integrations.
Atlassian’s ITSM tool that blends change management with DevOps pipelines, incident response and asset tracking.
Integrated ITSM platform delivering change, release, and configuration management with AI‑powered impact prediction.
Affordable IT desk solution with change management, release scheduling, and built‑in CMDB.
Cloud‑based ITSM suite offering change management, automated workflows, and asset discovery.
User‑friendly service management platform with change planning, risk assessment, and self‑service portal.
Full‑stack ITSM with change, release, and configuration management, plus AI‑driven insights.
Enterprise ITSM suite delivering end‑to‑end change management, automation and compliance reporting.
Cloud‑first ITSM platform with change management, service catalog, and low‑code workflow designer.
Modular ITSM solution focused on change, release, and configuration management with strong reporting.
IT service management tool offering change management, automated approvals, and integrated asset management.
Dedicated change management software with workflow automation, risk scoring, and audit trails.
Free help‑desk solution that includes basic change request tracking and integration with Spiceworks inventory.
The original Remedyforce offering on Salesforce Classic, still used by organizations preferring the older UI.
A focused change‑management module that can be deployed independently of the full Cherwell suite.
Managed service provider edition of ManageEngine ServiceDesk Plus with multi‑tenant change management.
Standalone change‑management product from Freshworks, designed for teams that need only change control.