Cisco UCM Cloud is a robust on‑premise/hosted call‑control platform. Below are 20 leading cloud‑based VoIP solutions that can replace or complement it, offering features such as PBX, video, messaging, AI‑driven analytics, and seamless integration with business apps.
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Comprehensive cloud PBX with voice, video, team messaging, and robust integrations; scalable for SMBs to enterprises.
Enterprise‑grade cloud phone system integrated with Zoom Meetings, offering call routing, voicemail, and global PSTN connectivity.
Full‑featured VoIP service built into Microsoft Teams, enabling call handling, auto‑attendants, and direct routing with Microsoft 365.
Unified communications suite with cloud PBX, contact center, video, and analytics; strong global reach and SLA guarantees.
Cloud‑based UC platform offering voice, video, messaging, and CRM integrations with AI‑driven call insights.
Scalable cloud PBX with advanced call routing, analytics, and integration with Microsoft Teams and Salesforce.
Hybrid cloud communications combining Avaya’s voice expertise with RingCentral’s collaboration tools.
Software‑based PBX that can be hosted in the cloud, offering video conferencing, live chat, and CRM plug‑ins.
All‑in‑one VoIP solution with auto‑attendant, call analytics, and seamless integration with popular SaaS tools.
AI‑powered cloud phone system with real‑time transcription, sentiment analysis, and integration with G Suite and Microsoft 365.
Enterprise cloud communications platform delivering voice, video, messaging, and contact‑center capabilities.
Cloud PBX with easy setup, mobile/desktop apps, and robust reporting; part of LogMeIn’s collaboration suite.
Cisco’s cloud‑native phone system integrated with Webex Meetings and Teams, offering enterprise‑grade security.
Virtual phone system aimed at small businesses and entrepreneurs, providing call forwarding, voicemail, and texting.
Affordable cloud PBX for small to midsize teams, featuring auto‑attendant, call routing, and mobile apps.
Advanced cloud contact‑center solution that can be paired with RingCentral Office for omnichannel support.
Fully hosted PBX with AI‑driven analytics, mobile integration, and support for Microsoft Teams Direct Routing.
Enterprise‑grade cloud communications suite offering voice, video, and messaging with strong carrier integration.
Legacy hosted PBX platform still offered by third‑party providers, delivering carrier‑grade VoIP services.
Scalable cloud contact‑center built on Zoom’s video infrastructure, offering omnichannel routing and AI analytics.