Freshdesk Messaging (formerly Freshchat) offers AI‑powered live chat, bots, and in‑app messaging for customer support and sales. Below are 20 comparable live‑chat platforms you can consider as alternatives.
Get targeted exposure with custom position pinning and highlighted placement.
Conversational platform with live chat, bots, product tours, and robust customer data integration.
Real‑time chat solution integrated with Zendesk Support, featuring triggers, analytics, and proactive chat.
Feature‑rich live‑chat software with ticketing, chat routing, and a marketplace of integrations.
Revenue‑focused conversational marketing platform with live chat, AI bots, and meeting scheduling.
Unified inbox for chat, email, and social messaging, plus a built‑in knowledge base and chatbot builder.
Open‑source customer engagement suite offering live chat, inbox, and WhatsApp integration.
Live chat, email, and help‑desk platform with in‑app messaging and automation workflows.
Unlimited live‑chat solution with visitor tracking, chat ratings, and integration with popular CRMs.
Unified customer service suite featuring live chat, shared inbox, and collaborative ticketing.
Free live‑chat tool built into HubSpot CRM, with chatbot builder and conversation routing.
Live chat and visitor analytics platform integrated with Zoho CRM and marketing tools.
Chat widget included in Sendinblue’s marketing suite, with automation and CRM linking.
Help‑desk focused live chat for e‑commerce, tightly integrated with Shopify, Magento, and BigCommerce.
Enterprise live‑chat platform with proactive chat, compliance features, and deep CRM integrations.