GLPI is an open‑source ITSM solution for asset management, ticketing, and service desk automation. Looking for other platforms that can streamline your IT operations? Below are 20 popular alternatives to consider.
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Enterprise‑grade cloud platform offering incident, problem, change, and request management with AI‑driven workflow automation.
Integrated ITSM tool built on Jira, providing incident, change, and asset management with strong DevOps collaboration.
User‑friendly SaaS service desk with AI ticket routing, asset discovery, and robust reporting for midsize to large enterprises.
ITIL‑aligned help desk and asset management solution offering on‑premise and cloud deployments with automation and self‑service portals.
Cloud‑based ITSM suite featuring ticketing, configuration management, and integrated IT asset discovery.
AI‑enhanced, multi‑cloud ITSM platform delivering incident, problem, change, and request management with predictive analytics.
Low‑code ITSM solution that lets teams design custom workflows for incident, change, and asset management without coding.
Flexible ITSM platform offering incident, problem, change, and configuration management with strong integration capabilities.
All‑in‑one help desk and asset management tool with AI ticket classification, self‑service portal, and mobile apps.
Free, ad‑supported help desk software with ticketing, knowledge base, and basic asset tracking for small teams.
Cloud‑native ITSM solution focused on simplicity, offering ticketing, change, and asset management with built‑in reporting.
Service management suite combining ITSM, workplace, and facilities management with a strong self‑service portal.
Comprehensive ITSM platform with AI‑driven automation, service catalog, and integrated knowledge management.
Digital service management platform delivering ITSM, ESM, and citizen services with low‑code customization.
Modern ITSM suite offering incident, change, problem, and asset management with a focus on user experience.
Customer‑service oriented ticketing system that can be extended for ITSM via apps and integrations.
Unified customer service platform with ticketing, live chat, and self‑service portal suitable for internal IT support.
Cloud‑based help desk with AI‑powered ticket assignment, SLA management, and integration with Zoho ecosystem.
Open‑source ticketing and process automation suite, now continued as Znuny, offering flexible ITSM workflows.
Feature‑rich ITSM tool with incident, problem, change, and asset management, plus a built‑in knowledge base and reporting.