Usabilla (by SurveyMonkey) is a feedback‑collection platform that lets businesses capture real‑time, in‑app, website, and email user insights to improve digital experiences. Below are 20 comparable CX solutions you can consider.
Get targeted exposure with custom position pinning and highlighted placement.
Enterprise‑grade CX suite offering surveys, NPS, predictive analytics, and journey mapping to turn feedback into actionable insights.
AI‑driven platform that captures voice‑of‑customer data across touchpoints, providing real‑time alerts and root‑cause analysis.
Behavior analytics tool combining heatmaps, session recordings, and on‑site surveys to understand user interactions.
Digital experience analytics platform that records every user session, enabling searchable playback and automated insights.
On‑demand usability testing service that provides video‑based user feedback and qualitative insights from real participants.
Product experience platform that blends in‑app messaging, usage analytics, and NPS surveys to drive adoption and satisfaction.
Product experience analytics and feedback tool that helps SaaS teams measure adoption, health scores, and collect in‑app surveys.
Advanced text analytics and sentiment engine for voice‑of‑customer data across surveys, social, and contact‑center channels.
CX platform offering real‑time feedback capture, journey analytics, and AI‑powered sentiment analysis.
NPS‑focused solution that automates survey delivery, integrates with CRMs, and surfaces real‑time customer sentiment.
Customer experience survey tool with customizable templates, CRM integrations, and real‑time dashboards.
Conversational form builder that creates engaging, mobile‑friendly surveys and feedback widgets.
Flexible survey platform offering advanced logic, branding, and integration capabilities for CX teams.
Multi‑channel feedback solution that embeds surveys on websites, in apps, and via email, with NPS and CSAT reporting.
Customer feedback platform specializing in website and mobile app surveys, with sentiment analysis and reporting.
Simple website feedback widget that captures visitor comments, ratings, and suggestions in real time.
Customer support feedback tool that measures CSAT, NPS, and CES directly after support interactions.
Survey platform focused on post‑purchase and support feedback, offering NPS, CSAT, and automated reporting.
All‑in‑one feedback suite with web, mobile, email, and kiosk surveys, plus analytics and integration options.
NPS, CSAT, and CES platform that delivers instant surveys via email, in‑app, or web, with AI‑driven sentiment analysis.