Education & Careers

Top Remote Customer Success Manager Roles in SaaS Startups

A curated list of leading SaaS startups and scale-ups actively hiring remote Customer Success Managers. This list focuses on companies offering flexible work arrangements, competitive compensation, and opportunities for career growth in the customer experience space.

ID: 52283
Items: 20
Total Votes: 0
Forks: 0
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Zapier

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A popular automation platform that offers a fully remote team culture. They seek Customer Success Managers to help users integrate workflows, focusing on reducing friction and maximizing platform adoption across diverse industries.

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Notion

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The all-in-one workspace app hires remote Customer Success professionals to support creators and enterprise teams. The role involves deep product knowledge sharing and helping teams streamline their internal documentation processes.

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Figma

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Leading the design collaboration space, Figma looks for Customer Success Managers to drive user engagement and retention. The remote position requires a passion for design tools and helping clients maximize their creative workflows.

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Asana

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A work management platform seeking remote Customer Success Managers to guide teams in adopting project management best practices. The role focuses on reducing work friction and helping clients achieve their strategic goals efficiently.

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Atlassian

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A pioneer in team collaboration software, Atlassian hires remote Customer Success specialists to support developers and project managers. The position involves driving adoption of Jira and Confluence while fostering long-term client relationships.

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Slack

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The business communication platform offers remote Customer Success roles focused on helping teams communicate more effectively. Managers work closely with clients to optimize workspace configurations and improve team productivity and engagement.

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Stripe

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A financial infrastructure giant hiring remote Customer Success Managers to assist businesses with payment integration. The role requires technical aptitude and a focus on helping startups scale their payment operations securely and efficiently.

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Shopify

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The e-commerce platform seeks remote Customer Success professionals to help merchants build and grow their online stores. The position involves providing strategic advice on store setup, marketing integrations, and sales optimization techniques.

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Mailchimp

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A marketing automation platform hiring remote Customer Success Managers to guide users in email marketing and automation. The role focuses on helping clients build audience engagement and improve their overall digital marketing effectiveness.

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HubSpot

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A leading CRM platform offering remote Customer Success roles focused on inbound marketing and sales enablement. Managers help clients leverage the HubSpot ecosystem to attract visitors, close deals, and delight customers systematically.

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Intercom

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A customer messaging platform seeking remote Customer Success Managers to drive product adoption and retention. The role involves helping businesses implement effective customer support strategies and improve their direct communication channels.

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Amplitude

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A digital analytics platform hiring remote Customer Success Managers to help data teams derive actionable insights. The position requires helping clients configure analytics dashboards and interpret user behavior data for product improvement.

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Segment

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Now part of Twilio, this customer data platform offers remote Customer Success roles focused on data infrastructure. Managers assist clients in unifying customer data across multiple sources to enable better personalization and analytics.

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Mixpanel

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An event tracking tool hiring remote Customer Success Managers to help product teams understand user behavior. The role involves guiding clients in setting up key metrics and using data to drive product decisions and growth.

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Gainsight

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A customer success platform itself, Gainsight hires remote Customer Success Managers who understand CS best practices. The role involves helping clients implement Gainsight's features to manage their own customer health and retention strategies.

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Churnzero

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A proactive customer success platform seeking remote Customer Success Managers to help SaaS companies reduce churn. The position focuses on identifying at-risk accounts and implementing retention strategies using data-driven insights.

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Planhat

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A customer success platform for SaaS companies, Planhat hires remote Customer Success Managers familiar with industry metrics. The role involves helping clients configure the platform to monitor health scores and drive expansion revenue.

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Totango

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An enterprise customer success platform offering remote Customer Success roles focused on high-value account management. Managers help large SaaS organizations scale their CS operations and improve customer lifetime value through strategic initiatives.

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CustomerGauge

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A voice-of-customer platform hiring remote Customer Success Managers to help businesses measure and improve CX. The role involves guiding clients in launching NPS surveys and acting on feedback to enhance customer loyalty.

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Pendo

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A product adoption platform seeking remote Customer Success Managers to help software companies drive feature adoption. The position involves guiding clients in using in-app guides and analytics to improve user experience and retention.