Planhat is a customer success platform that helps businesses manage their customer relationships and increase retention rates. However, there are several other platforms available in 2024 that provide similar or even more advanced features. In this article, we will explore the top 10 best Planhat alternatives and competitors in 2024.

1. Gainsight

Gainsight is a comprehensive customer success platform that allows businesses to manage their customer relationships, increase retention rates, and grow revenue. It offers a wide range of features, including customer health scores, risk management, and customer feedback analysis. Gainsight provides various pricing plans, from individual users to large enterprises, making it a strong competitor to Planhat.

2. ChurnZero

ChurnZero is a customer success platform that focuses on reducing customer churn rates. It offers a wide range of features, including customer tracking, alerts, and personalized communications. ChurnZero provides various pricing plans, from startups to large businesses, making it an attractive alternative to Planhat for businesses looking to reduce churn rates.

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3. Totango

Totango is a customer success platform that helps businesses increase customer retention rates, drive growth, and improve customer satisfaction. It offers a wide range of features, including customer insights, engagement tracking, and customer health scores. Totango provides various pricing plans, from startups to large enterprises, making it a strong competitor to Planhat.

4. ClientSuccess

ClientSuccess is a customer success platform that helps businesses manage their customer relationships and increase retention rates. It offers a wide range of features, including customer health scores, risk management, and customer feedback analysis. ClientSuccess provides various pricing plans, from startups to large enterprises, making it an attractive alternative to Planhat.

5. Strikedeck

Strikedeck is a customer success platform that helps businesses increase customer retention rates, drive growth, and improve customer satisfaction. It offers a wide range of features, including customer insights, engagement tracking, and customer health scores. Strikedeck provides various pricing plans, from startups to large enterprises, making it a strong competitor to Planhat.

6. Amity

Amity is a customer success platform that focuses on reducing customer churn rates and increasing revenue. It offers a wide range of features, including customer insights, engagement tracking, and customer health scores. Amity provides various pricing plans, from startups to large enterprises, making it an attractive alternative to Planhat for businesses looking to reduce churn rates.

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7. Natero

Natero is a customer success platform that helps businesses manage their customer relationships and increase retention rates. It offers a wide range of features, including customer health scores, risk management, and customer feedback analysis. Natero provides various pricing plans, from startups to large enterprises, making it a strong competitor to Planhat.

8. Catalyst

Catalyst is a customer success platform that focuses on reducing customer churn rates and increasing revenue. It offers a wide range of features, including customer insights, engagement tracking, and customer health scores. Catalyst provides various pricing plans, from startups to large enterprises, making it an attractive alternative to Planhat for businesses looking to reduce churn rates.

9. CustomerSuccessBox

CustomerSuccessBox is a customer success platform that helps businesses manage their customer relationships and increase retention rates. It offers a wide range of features, including customer health scores, risk management, and customer feedback analysis. CustomerSuccessBox provides various pricing plans, from startups to large enterprises, making it a strong competitor to Planhat.

10. MindTouch

MindTouch is a customer success platform that focuses on improving customer experiences through self-service support. It offers a wide range of features, including knowledge management, analytics, and integrations with other business tools. MindTouch provides various pricing plans, from startups to large enterprises, making it an attractive alternative to Planhat for businesses looking to improve their customer support.

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In conclusion, while Planhat is a popular customer success platform, there are several other platforms available in 2024 that provide similar or even more advanced features. Whether you prefer the focus on reducing churn rates of ChurnZero, the comprehensive approach of Gainsight, or the self-service support focus of MindTouch, these alternatives offer a range of options to suit different customer success needs. Consider factors such as pricing, features, and ease of use when selecting the best Planhat alternative for your business.