UserTesting is a popular user research platform that enables companies to gather feedback and insights from real users. It offers features such as remote usability testing, user interviews, and surveys. While UserTesting is a powerful tool for user research, there are several other alternatives available in 2024 that offer similar or even better functionalities. In this article, we will explore the top 10 UserTesting alternatives and competitors.

1. Userlytics

Userlytics is a comprehensive user research platform that provides a wide range of testing methods, including remote usability testing, moderated and unmoderated sessions, and card sorting exercises. It also offers advanced features like eye-tracking analysis, facial expression recognition, and clickstream analysis. With its extensive feature set and robust analytics capabilities, Userlytics is a strong alternative to UserTesting.

2. UserZoom

UserZoom is a user research and experience analytics platform that offers a suite of tools for conducting remote usability testing, benchmarking studies, and surveys. It provides features such as task-based testing, heatmaps, and clickstream analysis. UserZoom also offers advanced capabilities like tree testing, card sorting, and persona creation. With its focus on providing actionable insights and a user-friendly interface, UserZoom is a notable competitor to UserTesting.

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3. Validately

Validately is a user research platform that offers features such as moderated and unmoderated remote usability testing, live intercept surveys, and customer journey mapping. It also provides advanced capabilities like screen and audio recording, heatmaps, and sentiment analysis. Validately focuses on providing seamless user experiences for both researchers and participants, making it a strong alternative to UserTesting.

4. TryMyUI

TryMyUI is a remote user testing platform that allows companies to gather feedback on their websites and mobile apps. It offers features such as video and audio recordings, written responses, and clickstream analysis. TryMyUI also provides advanced capabilities like sentiment analysis, UX benchmarking, and mobile app testing. With its focus on quick and affordable user testing, TryMyUI is a notable competitor to UserTesting.

5. Userbrain

Userbrain is a remote user testing platform that offers features such as video recordings, written responses, and clickstream analysis. It also provides advanced capabilities like screen and audio recordings, heatmaps, and conversion funnel analysis. Userbrain focuses on providing an intuitive and user-friendly platform for both researchers and participants, making it a strong alternative to UserTesting.

6. Maze

Maze is a user testing and usability research platform that enables companies to test and validate their designs with real users. It offers features such as prototype testing, click and navigation heatmaps, and user surveys. Maze also provides advanced capabilities like A/B testing, user flow analysis, and user journey mapping. With its focus on design validation and collaboration, Maze is a notable competitor to UserTesting.

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7. Lookback

Lookback is a user research platform that provides features such as remote usability testing, live interviews, and session recordings. It also offers advanced capabilities like collaboration tools, note-taking, and time-stamped annotations. Lookback focuses on providing a seamless and collaborative user research experience, making it a strong alternative to UserTesting.

8. UserBob

UserBob is a remote user testing platform that offers features such as video recordings, written responses, and clickstream analysis. It also provides advanced capabilities like sentiment analysis, UX benchmarking, and mobile app testing. UserBob focuses on providing affordable and quick user testing services, making it a notable competitor to UserTesting.

9. User Interviews

User Interviews is a user research platform that enables companies to recruit and schedule participants for in-person or remote research studies. It offers features such as participant screening, scheduling, and incentive payments. User Interviews also provides advanced capabilities like transcription services, analysis tools, and participant recruitment services. With its focus on participant recruitment and study management, User Interviews is a strong alternative to UserTesting.

10. TryUX

TryUX is a user testing platform that offers features such as remote usability testing, user interviews, and surveys. It also provides advanced capabilities like heatmaps, A/B testing, and user feedback analysis. TryUX focuses on providing an all-in-one platform for user research and testing, making it a notable competitor to UserTesting.

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In conclusion, while UserTesting remains a popular choice for companies looking to gather feedback and insights from real users, there are several other alternatives available in 2024 that offer similar or even better functionalities. Whether you prefer the comprehensive capabilities of Userlytics, the actionable insights provided by UserZoom, or the affordability of TryMyUI, these top 10 UserTesting alternatives provide a range of choices for companies conducting user research. Consider your specific needs and explore the features and pricing of each tool to find the best alternative for your user research requirements.