Snapchat Business Chat lets brands converse with users inside Snapchat, but many businesses prefer dedicated live‑chat platforms for website, app, and omnichannel support. Below are 20 popular live‑chat software solutions that can replace or complement Snapchat Business Chat.
Get targeted exposure with custom position pinning and highlighted placement.
Conversational platform with live chat, bots, and robust customer data, ideal for SaaS and B2B engagement.
Real‑time chat integrated with Zendesk Support, featuring triggers, analytics, and AI‑powered suggestions.
Feature‑rich web chat with ticketing, integrations, and a customizable widget for seamless brand experiences.
Modern messaging suite with AI bots, in‑app chat, and multi‑channel inbox for sales and support teams.
Conversational marketing platform that combines live chat, chatbots, and account‑based routing to drive revenue.
All‑in‑one live chat and chatbot solution for e‑commerce, with easy integration to Shopify, WordPress, and more.
Unified inbox offering live chat, email, SMS, and knowledge base, plus real‑time visitor monitoring.
Live chat, email automation, and help‑center platform designed for SaaS and e‑commerce businesses.
Slack‑based live chat that lets support agents answer website visitors directly from Slack.
Free live chat with unlimited agents, real‑time visitor monitoring, and customizable widgets.
Unified customer service suite with live chat, shared inbox, and collaborative ticketing.
Part of HubSpot CRM, offering free live chat, bots, and seamless contact management.
Live chat and visitor tracking tool integrated with Zoho CRM and marketing suite.
Live chat with WhatsApp, Facebook Messenger, and SMS integration for European‑focused businesses.
Help desk software featuring live chat, ticketing, and a shared inbox for multi‑channel support.
Integrated chat widget within Sendinblue's marketing suite, enabling real‑time conversations and contact capture.
Open‑source live chat and inbox solution that can be self‑hosted or used in the cloud.
Live chat, voice, and video support platform with AI chatbots and screen‑sharing capabilities.