Business, Startups & Finance

Top 20 Alternatives to Zendesk Live Chat in Free Live Chat Software

Zendesk Live Chat provides powerful customer‑service capabilities, yet many organizations prefer a free or open‑source solution. The list below gathers twenty free‑tier or completely free live‑chat platforms that can replace or complement Zendesk Live Chat.

ID: 9672
Items: 20
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Tawk.to

Visit

Unlimited agents, real‑time monitoring, and customizable widgets – all free.

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Crisp

Visit

Free tier includes live chat, mobile SDKs, and basic chatbot automation.

3
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Chatwoot

Visit

Open‑source, self‑hosted live‑chat & inbox solution with multi‑channel support.

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Smartsupp

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Free plan offers live chat, visitor recording, and basic chatbot.

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Freshchat

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Freemium tier includes unlimited agents, basic AI bots, and integrations.

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JivoChat

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Free version supports unlimited agents, web chat, and mobile apps.

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Pure Chat

Visit

Free plan provides unlimited chats, canned responses, and visitor analytics.

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MyLiveChat

Visit

Free tier includes live chat widget, email notifications, and basic reporting.

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HubSpot Free Live Chat

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Integrated with HubSpot CRM, free live‑chat widget with ticket creation.

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Zoho SalesIQ

Visit

Free plan for up to 3 agents, live chat, visitor tracking, and basic bots.

11
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Sendinblue Chat

Visit

Free tier offers live chat, contact management, and basic automation.

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Userlike

Visit

Free plan for one seat, web chat widget, and email ticketing.

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Formilla Live Chat

Visit

Free version includes live chat, visitor monitoring, and simple customization.

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Rocket.Chat

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Open‑source team communication platform that can be configured as a live‑chat widget.

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Mibew Messenger

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Self‑hosted, open‑source live‑chat solution with real‑time operator dashboard.

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LiveHelperChat

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Free, open‑source live‑chat system with multi‑department routing and analytics.

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Tidio

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Free tier provides live chat, chatbot builder, and email integration.

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HelpCrunch

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Free plan includes live chat, email support, and basic knowledge base.

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Chatra

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Free version offers live chat, offline messaging, and visitor list.

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LiveZilla (Free Edition)

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On‑premise free edition with live chat, ticketing, and visitor monitoring.