Business, Startups & Finance

Top 20 Alternatives to Zendesk Sell in CRM Software

Zendesk Sell (formerly Base) is a sales‑automation and CRM platform that helps teams manage pipelines, track activities, and forecast revenue. If you’re looking for other CRM solutions that offer comparable or enhanced features—such as deeper automation, AI‑driven insights, or tighter integration with marketing tools—explore the 20 alternatives listed below.

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HubSpot CRM

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Free, intuitive CRM with contact management, email tracking, pipeline visualisation, and native marketing‑automation integration.

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Salesforce Sales Cloud

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Industry‑leading, highly customizable CRM with advanced AI (Einstein), robust automation, and a massive ecosystem of apps.

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Pipedrive

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Deal‑focused CRM built around visual pipelines, activity reminders, and AI‑driven sales assistant for small‑to‑mid‑size teams.

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Zoho CRM

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Comprehensive, affordable CRM with multichannel communication, AI sales assistant Zia, and deep integration across Zoho’s suite.

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Freshsales (Freshworks CRM)

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All‑in‑one CRM featuring AI‑based lead scoring, built‑in phone & email, visual pipelines, and robust reporting.

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Microsoft Dynamics 365 Sales

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Enterprise‑grade CRM tightly integrated with Office 365, Power Platform, and Azure AI for predictive insights.

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Insightly

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Project‑aware CRM that combines pipeline management with post‑sale project delivery and robust workflow automation.

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Copper

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Google‑workspace native CRM that automates data entry, offers pipeline visibility, and integrates seamlessly with Gmail and Calendar.

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SugarCRM

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Flexible, on‑premise or cloud CRM with powerful automation, AI insights, and extensive customization options.

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Agile CRM

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All‑in‑one CRM, marketing automation, and service desk platform with contact scoring, web‑tracking, and telephony.

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Close.io

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Sales‑focused CRM built for inside‑sales teams, offering built‑in calling, email sequences, and real‑time reporting.

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Nutshell CRM

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Simple yet powerful CRM with visual pipelines, email automation, and integrated phone and reporting tools.

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Streak CRM

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CRM that lives inside Gmail, enabling pipeline management, mail merge, and email tracking directly from the inbox.

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Bitrix24

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Free CRM with unlimited users, offering pipelines, telephony, live chat, and a full suite of collaboration tools.

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Apptivo CRM

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Modular CRM with pipeline management, contact segmentation, and integration with Apptivo’s full business suite.

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Monday.com CRM

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Highly visual work OS that can be configured as a CRM, featuring customizable pipelines, automation, and dashboards.

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Keap (Infusionsoft)

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CRM and marketing automation platform geared toward small businesses, with sales pipelines, e‑commerce, and payment processing.

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Salesflare

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AI‑driven CRM that automatically captures contact data, scores leads, and provides a clean, drag‑and‑drop pipeline view.

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Vtiger CRM

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Open‑source and cloud CRM offering sales automation, help‑desk, and marketing tools with strong customization.

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Odoo CRM

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Part of the Odoo ERP suite; provides pipeline management, lead scoring, and seamless integration with accounting, inventory, and more.